How-To-Do-It Tip: Core Elements to Include in Your Action Plan Thursday, Dec 29 2011
General Announcements and How-To-Do-It Tips 2:26 pm
Action plans are the blueprints for getting things done in your library. Don’t miss these important reminders when you’re writing yours.
This week’s how-to-do-it tip comes from Creating Your Library’s Business Plan: A How-To-Do-It Manual with Samples on CD-ROM by Joy HP Harriman. It’s full of templates, worksheets, case studies, and samples from a wide variety of libraries, big and small, to help you create your business plan quickly and efficiently, saving you time, money, and frustration.
Action plans name the specific work done to achieve the strategies and reach your objectives. Each action plan is a small event contributing to the growth of the service. Each plan statement directly relates to an objective and a strategy by describing a specific task with a deadline….
Putting together an action plan of the main activities necessary to achieve the objectives and strategies of your business plan requires a great deal of communication. Make sure all stakeholders understand the reasons for change by providing as much information as possible and keeping the dialogue moving. Communication will always have to be tailored to the interests and understanding of the listener. Not every staff person comes to the table with the same background, experiences, or emotional awareness. Those factors must be taken into account and used to adapt messages.
Include information in the action plan about participation or support by leaders, strategic alliances, or partnering. This can be a strong signal of the library’s significance and potential for success to anyone reading the business plan. If the plan is being used to apply for support, a grant, or funding, then explain how much support or money or is needed, how it will be used, or how you plan to meet the requirements. Core elements to include in your action plans:
- If possible, each plan will have a stated impact
- Each plan is directly related to a strategy; the strategy is related to an objective
- As much as possible each plan has an identified budget; clarify how much support or money is needed for this project and how it will be used
- List each step in the action plan
- Each step is prioritized, specific, measurable (metrics or milestones), doable, and timed
- The individual responsible has direct involvement in creating the plan and has access to necessary resources
- Results are assessed at timed stages and according to budget
- Supervisors are aware of the timeline for which they need to support the work by either rewarding staff for completing them or correcting if necessary
- Timelines and specific steps are clearly communicated
- Allowances and contingency plans are built in
- Flexibility is a quality to be understood by all involved in the process
- The individual responsible is provided with adequate tools, knowledge, and training to complete the job
- Individual performance follow-up is conducted at frequent intervals to determine if the plans are moving on course or if coaching is required or if the objective, goal, or plan requires shifting
- Excerpted from Creating Your Library’s Business Plan: A How-To-Do-It Manual with Samples on CD-ROM, pp. 135-137. © 2008 by Neal-Schuman Publishers, Inc. All rights reserved.
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