November 26, 2009 (New York, NY) – Records – through their formation, collection, maintenance, and use – are pivotal pieces in constructing a community and shaping collective memory. Community Archives: The Shaping of Memory, to be released in North America by Neal-Schuman Publishers on January 15, 2010, guides archives and records management professionals to effectively select and maintain the material evidence that best serves their communities.

Editors Jeannette A. Bastian and Ben Alexander assemble an experienced and insightful group of international contributors to provide content that is highly practical and broad in scope. Each of the book’s five parts covers the critical implications of capture, appraisal, and documentation through a collection of real life examples. Readers will find a special focus on recent advances in technology and the significant roles these new tools play in overcoming traditional obstacles and creating new virtual communities.

Community Archives: The Shaping of Memory begins by exploring an important community archives model, followed in Part Two by an outline of non-traditional recordkeeping across different communities, including oral traditions and memories. Part Three covers records loss, destruction, and recovery, including living archives and construction through collective memory. Part Four offers an in-depth look into the ways online communities and new technologies can build links between communities and their records, and includes examples of sound archives and blogs. The collection concludes with guidance for building a community archive and an examination of the archivist’s role in the community.

Community Archives: The Shaping of Memory is an essential resource for archivists, records managers, museum professionals, researchers, and academics in the archives and records community as well as to historians and sociologists concerned with community building.

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Community Archives: The Shaping of Memory
ISBN 978-1-85604-639-8. 2010. 6 x 9. 224 pp. $89.95

About the Editors
Jeannette A. Bastian is Associate Professor and Director of the Archives Program Graduate School of Library and Information Science, Simmons College, Boston.
Ben Alexander is Assistant Professor, Queens College Graduate School of Library and Information Science, The City University of New York.

About Neal-Schuman Publishers and Facet Publishing
Facet Publishing titles are exclusively available in the United States through Neal-Schuman Publishers, a leading provider of library management, Internet, and information technology resources. Facet is the imprint of the prestigious Chartered Institute of Library and Information Professionals (formerly the British Library Association). Founded in 1976, Neal-Schuman Publishers is based in New York City with offices in London, UK.

For More Information and/or Cover Art
Contact Sarah Eisenberg
sarah.eisenberg@neal-schuman.com
100 William Street, Suite 2004
New York, NY 10038
212-925-8650
www.neal-schuman.com

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November 26, 2009 (New York, NY) –Librarians can improve strategic planning, programming, budgeting, and marketing by researching and anticipating what their users need. Above all, they can increase the number of satisfied users. And as rapidly changing technologies continue to cause new and noticeable shifts in information-seeking behavior, it is more important than ever for librarians and information professionals to stay a step ahead of their users’ ever-evolving needs. How to Give Your Users the LIS Services They Want, to be released in North America by Neal-Schuman Publishers on January 15, 2010, provides a practical, accessible guide to the tools, strategies, and services that every public, academic, and special library needs to successfully analyze and meet their users’ expectations.

Co-authors Sheila Pantry and Peter Griffiths divide the book into nine chapters, beginning with an introduction to important changes in modern user behavior. They cover a number of key services that today’s users need, and offer advice to help LIS professionals assess their current users, tailor existing services, and determine which new services to adopt. Next, Pantry and Griffiths examine the ways to categorize users to best predict future behavior and service expectations. They provide guidance on how to train users and influence their expectations, as well as tips for conducting user surveys and making sense of past behavior. The authors then explain how to improve strategic planning and budgeting through user behavior analysis, how to keep track of user needs, and how to use electronic social networks to help plan for future services. Pantry and Griffiths conclude with a discussion of the future of the library and the challenges and changes it is likely to face.

How to Give Your Users the LIS Services They Want is a crucial resource that will help any library or information professional provide the right services, meet users’ needs through effective user behavior analysis, and demonstrate their great value to individual users and their organization overall.

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How to Give Your Users the LIS Services They Want
ISBN 978-1-85604-672-5. 2010. 6 x 9. 192 pp. $85.00

About the Authors
Sheila Pantry manages an independent information services consultancy and electronic publishing business. She has had a long and varied career in information management in a range of industry sectors.
Peter Griffiths is an independent information specialist and is the 2009 President of CILIP, the Chartered Institute of Library and Information Professionals.

About Neal-Schuman Publishers and Facet Publishing
Facet Publishing titles are exclusively available in the United States through Neal-Schuman Publishers, a leading provider of library management, Internet, and information technology resources. Facet is the imprint of the prestigious Chartered Institute of Library and Information Professionals (formerly the British Library Association). Founded in 1976, Neal-Schuman Publishers is based in New York City with offices in London, UK.

For More Information and/or Cover Art
Contact Sarah Eisenberg
sarah.eisenberg@neal-schuman.com
100 William Street, Suite 2004
New York, NY 10038
212-925-8650
www.neal-schuman.com

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School librarians face a growing number of new responsibilities, functions and challenges as their roles evolve. The Innovative School Librarian: Thinking Outside the Box, to be released in North America by Neal-Schuman on September 1, 2009, examines the key strategies, pertinent concerns and most effective practices to help school library professionals and educators best serve their users and communities.

Editor Sharon Markless and a team of expert contributors use a three-part approach to address the field’s fundamental principles and prevalent issues. The first part examines school library management, leadership, technical competencies and social issues, as well as the factors that influence professional identity. Contributors also explore the different ways in which people within and outside of the school community view school librarians, and offer guidance for bridging the gap between these conflicting perceptions and values.

The second part focuses on the relationship between the school library and its community, with advice to help librarians pinpoint their individual community’s specific needs and adapt learning and instruction accordingly. There is direction for creating positive and productive relationships with colleagues, community members and professional partners, benchmarking between libraries and self-evaluation.
The third part explores inspiration as a driving factor for developing new ideas, reaching important goals and keeping current. There is guidance for integrating the school library with the teaching team and ensuring its place as a central part of the general school structure, along with a successful model for generating forward progress and managing change.

Each part includes numerous examples from real-life libraries to demonstrate successful practical implementation. Markless also includes comprehensive appendices with sample documents, checklists and illustrations, along with a complete list of cited websites.
The Innovative School Librarian: Thinking Outside the Box is an essential, thought-provoking addition to any school library media professional, LIS student or educator’s collection.

The Innovative School Librarian: Thinking Outside the Box
ISBN 978-1-85604-653-4.
2009. 6 x 9. 192 pp. $110.00.

About the Editor
Sharon Markless is a Consultant with Information Management Associates and a Senior Lecturer in Higher Education at King’s College London.

About Neal-Schuman Publishers and Facet Publishing
Facet Publishing titles are exclusively available in the Uunited States through Neal-Schuman Publishers, a leading provider of library management, Internet, and information technology resources. Facet is the imprint of the prestigious Chartered Institute of Library and Information Professionals (formerly the British Association). Founded in 1976, Neal-Schuman Publishers is based in New York City with offices in London, UK.

For More Information and/or Cover Art
Contact Sarah Eisenberg
sarah.eisenberg@neal-schuman.com
100 William Street, Suite 2004
New York, NY 10038
212-925-8650
www.neal-schuman.com

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[Plus unique coverage of technology-mediated RA and how to serve a diverse, multicultural community of readers]

Where can librarians turn to learn how to answer the question: Can you recommend a good book? A Few Good Books: Using Contemporary Readers’ Advisory Strategies to Connect Readers with Books, to be published by Neal-Schuman on December 20, 2009, is a unique blend of theoretical and practical knowledge designed to help librarians and LIS students stay abreast of the needs of contemporary readers as content sources and new communication tools proliferate. Catherine Sheldrick Ross declares in her Foreword that “Even experienced readers’ advisors will find something new here…” and summarizes the text as “a road map to concepts and sources in key areas that the readers’ advisor needs to know about: reading research and theory; types of books … communication with readers/library users; and new technological meditations.”

Author Stephanie Maatta divides the book into four discrete parts that can be read in succession as well as individually referenced. Part I provides an introduction to the role of the reader and the act of reading, as well as the new and emerging ways in which readers engage with books beyond the practice of reading. Part II explores the dynamic world of readers’ advisory services and addresses the readers’ advisor conversation, major readers’ advisor tools, and provides descriptions and suggested titles for general and genre fiction including popular fiction, literary fiction, adventure, suspense, science fiction, horror, topical fiction, and more. She also covers reading electronically through sight and sound, including a discussion of current and emerging trends, like tags, clouds, e-books, and audio books. Part III focuses on the art and science of readers’ advisory, with techniques for providing skilled readers’ advisory for the contemporary reader. Maatta offers practical advice, resources, and strategies for connecting readers with books through multiple formats and genres, and emphasizes RA services that are mediated technologically and appropriate for a diverse, multicultural community of readers. Part IV discusses important ancillary aspects of reading. Maatta examines bestseller and literary lists, award-winning books, book clubs, reading events, and concludes with insight into the future of readers’ advisory.

Throughout the book, there are helpful illustrations, real-life examples of successful RA transactions, and sample scripts to use in practice. The extensive appendices list print and electronic resources that provide access to current materials and further reading.
A Few Good Books: Using Contemporary Readers’ Advisory Strategies to Connect Readers with Books is an essential resource to help empower librarians and students to help contemporary readers find their own definition of a “good read.”

A Few Good Books: Using Contemporary Readers’ Advisory Strategies to Connect Readers with Books
ISBN: 978-1-55570-669-2.
2009. 6 x 9. 400pp. $69.95.

About the Author
Stephanie L. Maatta earned her bachelor’s degree in English and American literature from Michigan State University, and her master’s and doctorate in Library and Information Studies from the Florida State.  She is on faculty at the School of and Science at the University of South Florida. Dr. Maatta is active in ALA and RUSA, and the Popular Culture Association.

About Neal-Schuman Publishers
Neal-Schuman Publishers is a leading publisher of professional books for librarians, archivists and knowledge managers. Founded in 1976, Neal-Schuman Publishers is based in New York City, with offices in London, UK.

For More Information and/or Cover Art
Contact Sarah Eisenberg
sarah.eisenberg@neal-schuman.com
100 William Street, Suite 2004
New York, NY 10038
212-925-8650
www.neal-schuman.com

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Whether you are seeking or granting a content license, you must weigh the pros and cons of a dizzying array of sources, practices, media, pricing, and rights. Content Licensing: Buying and Selling Digital Resources, to be released in North America by Neal-Schuman on December 15, 2009, is a wide-ranging and comprehensive guide to providing, disseminating, and licensing all types of digital content. Author Michael Upshall provides a step-by-step introduction to all of the elements involved in the content licensing process. He examines licensing as it applies to a range of           different online media and e-books, and includes a number of business model examples. Upshall offers guidance for conversion and access management, and explains the many types of aggregators and the ways in which users search for and retrieve content. Eleven chapters cover copyright and royalties, important licensing technology, data formats, standards and metadata.Then Upshall concludes with his forward-looking recommendations and insights into future developments in content licensing.

Content Licensing: Buying and Selling Digital Resources is an essential, practical resource for publishers, library and information professionals, content developers or anyone looking to better manage electronic resources and understand digital content licensing as it applies to their own organization.

Content Licensing: Buying and Selling Digital Resources
ISBN 978-1-84334-333-2.
Chandos Publishing 2009.
6 x 9. 250 pp. $95.00.

About the Author
Michael Upshall is an associate consultant of Oxford Brookes University, a member of the British Computer Society (MBCS), and a chartered member of the Institute of Library and Information Professionals (MCLIP). He edits Elucidate, the journal for the UK Electronic Information Group. He has over twenty years’ experience in publishing, including positions with Longman, Dorling Kindersley, TSO and Random House, before co-founding Helicon Publishing, creators of the UK’s first CD-ROM and first online encyclopedias.

About Neal-Schuman Publishers and Chandos Publishing
Founded in 1976, Neal-Schuman Publishers is based in New York City
with offi ces in London, UK. Neal- Schuman is a leading publisher of
professional and academic titles in all areas of library and information
studies. Since June 2009, Neal-Schuman has also been the exclusive
North American distributor for titles from the United Kingdom’s Chandos
Publishing, a division of Woodhead Publishing Limited. Chandos books
are a leading, highly practical source of authoritative information
for professionals and researchers worldwide.

For More Information and/or Cover Art
Contact Sarah Eisenberg
sarah.eisenberg@neal-schuman.com
100 William Street, Suite 2004
New York, NY 10038
212-925-8650
www.neal-schuman.com

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Where do most library managers make mistakes? How can a good manager turn a bad situation into a positive one? Learning to manage people and change is a crucial skill. Managing Change and Managing People in Libraries, to be released in North America by Neal-Schuman Publishers on December 10, 2009, is a practical guide designed to help library managers navigate the technological, structural, and personnel-related management problems that characterize the constantly changing library environment.

Author Tinker Massey addresses crucial management theory, and provides real life examples to demonstrate best practices and how to avoid common management pitfalls. She examines the impact that new people and processes have on workplace stress and gives advice for creating positive outcomes from negative situations. There is also guidance for motivating staff, eliciting enthusiasm, and building a workplace designed for long term productivity.
Managing Change and Managing People in Libraries is an essential guide for library managers, staff and LIS students seeking to manage their environment with direction and purpose.

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Table of Contents
1. Basic Theories
2. Management Gone Wrong
3. Reconstruction
4. Pushing the Positive
5. Changing Negatives to Positives
6. Ebbing Stress
7. Changing Change to Make a Change
8. Revving Up Enthusiasm
9. Design for Longevity
10. Production – Not Luck
Managing Change and Managing People in Libraries
ISBN 978-1-84334-427-8.
Chandos Publishing 2009.
6 x 9. 200 pp. $99.95.

About the Author
Tinker Massey has worked in a number of academic, public and special libraries over her forty plus years of experience and is presently serving as the Serials Librarian in the Hunt Library at Embry-Riddle Aeronautical University, UK. Her management and leadership credential include running her own information consulting firm, and working for nine years with a Director to change an administrative system from a top-down to a team orientation after an in-house shooting, Massey is a frequent presenter and writes a regular “Something to Think About” feature in against the Grain.

About Neal-Schuman Publishers and Chandos Publishing
Founded in 1976, Neal-Schuman Publishers is based in New York City with offices in London, UK. Neal-Schuman is a leading publisher of professional and academic titles in all areas of library and information studies. Since June 2009, Neal-Schuman has also been the exclusive North Aamerican distributor for titles from the United Kingdom’s Chandos Publishing, a division of Woodhead Publishing Limited. books are a leading, highly practical source of authoritative information for professionals and researchers worldwide.

For More Information and/or Cover Art
contact Sarah Eisenberg
sarah.eisenberg@neal-schuman.com
100 William Street, Suite 2004
New York, NY 10038
212-925-8650
www.neal-schuman.com

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